1. IDENTIFICATION RESPONSIBLE TREATMENT

 

Owner: PROFESALUD SL (TCUIDA SAN MATEO)

CIF: B-54191275

Registered office: C / Doctor Nieto, 41, bajo izqda, 03013, Alicante, info@tcuida.info

Owner: FARMACARBAJO SL (TCUIDA TORREVIEJA)

CIF: B54085188

Registered office: C / Antonio Machado, 115, 1º, 03182, Torrevieja-Alicante, info@tcuida.info

Owner: TCUIDA ZENETA SL (TCUIDA ZENETA)

CIF: B73664963

Registered office: Avda. Juan Carlos I, 101, 30588, Zeneta-Murcia, info@tcuida.info

 
2. INFORMATION AND CONSENT
 

By reading this Privacy Policy, the User / Client / Interested Party (hereinafter, User) is informed about the way in which TCUIDA collects, processes and protects the personal data that is provided through the website www .tcuida.info (hereinafter, the website), as well as other required services that can facilitate the purchase process in TCUIDA services.

The user must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and to determine freely and voluntarily if they wish to provide their personal data, or those of third parties, in TCUIDA.

 
3. OBLIGATION TO PROVIDE THE DATA.
 

The data requested in the forms accessible from the website and / or in the face-to-face dispensing of products by the company, where appropriate, are, in general, mandatory (unless otherwise specified in the required field or not subscribed to info / publi-newsletter) to fulfill the established purposes. Therefore, if they are not provided or are not provided correctly, they cannot be addressed.

 
4. FOR WHAT PURPOSE WILL TUCIDA PROCESS THE USER'S PERSONAL DATA AND FOR HOW LONG?
 

Depending on the User's requests, the personal data are the same as those by TCUIDA in accordance with the following purposes:

-Manage the purchase of TCUIDA products, including payment management and the management of your requests and preferences.

-Manage the subscription to the information-publi / newsletter and subsequent submission of it.

- Manage your contact requests with the company through the channels available for it.

-Manage the sending of personalized commercial communications from TCUIDA, by electronic and / or conventional means, in cases where the user consents to it by checking the box expressly enabled for this purpose.

-Manage the provision of the purchase product advisory service, as well as additional services to them.

-Manage the conducting of surveys and / or evaluations regarding the quality of the services provided by the company and / or the perception of its image as a company.

User data will be kept for the time necessary to fulfill each word or until the user requests their withdrawal from TCUIDA, opposes or revokes their consent.

 

5. WHAT USER DATA WILL TCUIDA PROCESS?
 

It can be processed with the following categories of data, depending on the request made by the user:

Identification data: name, surname, ID-cif-passport

Contact information: Postal address, mobile phone, email address.

User identification codes or keys, where appropriate in e-commerce and / or express orders area.

Data of personal characteristics: date of birth, sex, nationality.

Preference data.

Card details, and / or the different forms of payment required to collect the sale of your products.

In case of registration and / or access to the website through a third-party account, you can collect and access user profile information of the corresponding social network / platform, only for internal services purposes and for the last purposes indicated above. .

In the event that the User is found with the data by third parties, they will declare with their consent and will not commit to the interested party, owner of the Privacy Policy, exempting a TCUIDA from charge in this sense No, TCUIDA allows to carry carry out the following verifications necessary to verify this fact, adopting the corresponding due diligence measures, in accordance with national data protection regulations and the European Data Protection Regulation.

 

6. WHAT IS THE LEGITIMATION OF THE PROCESSING OF YOUR DATA?
 

The data processing necessary to comply with the final recommendations that require the User's consent for their completion, will not be carried out without this.

Likewise, in the event that the User withdraws his consent to any of the treatments, this will not affect the legality of the treatments carried out previously.

To revoke this consent, the user can contact TCUIDA through the following channels: TCUIDA at the registered office established in point 1 of this privacy policy, or by sending an email to the email address; info@tcuida.info, in both cases with the Reference "Data Protection".

Likewise, in cases in which compliance with a legal obligation is necessary for the execution of the existing commercial / contractual relationship between TCUIDA and the User, the treatment can be done to fulfill the purposes. For its part, the treatment carried out to carry out surveys and / or evaluations related to the quality of the services provided by the company and / or the perception of its image as a company was carried out based on the legitimate interest of the person responsible.

 

7. TO WHICH RECIPIENTS WILL THE USER DATA BE COMMUNICATED?
 

User data can be communicated to:

- Investee companies or business group, only for internal administrative purposes and for the latest editions indicated.

- TCUIDA providers necessary to comply with the legal requirements and / or the aforementioned purposes.

- Partners and collaborating companies of TCUIDA to comply with the latest editions indicated and / or, if authorized, for the sending of commercial communications.

- Public Administrations, in the broad sense, in the cases provided by Law.

The indicated recipients may be within or outside the European Economic Area, in the latter case being duly legitimized. International data transfers in accordance with the Privacy Shield agreement.

 

8. USER'S RESPONSIBILITY
 

The user:

Guarantee that the sea is of legal age or legally emancipated where appropriate, that it is capable of doing so, and that the data provided by TCUIDA is true, accurate, complete and updated. For these purposes, the User responds to the veracity of all the data that he communicates and will keep the information provided properly updated, in such a way that it responds to his real situation.

Ensure that you have a site for fines for the data contained in this document. Likewise, it guarantees that it has obtained your authorization to provide your data to TCUIDA for the indicated purposes.

It will be responsible for false or inaccurate information provided through the Website and for damages, direct or indirect, caused by a TCUIDA or third parties.

 

9. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
 

One of the purposes for which TCUIDA processes user data to send commercial communications, by electronic and / or conventional means, with information related to products, services, promotions, offers, events or news relevant to Users. This is what the company calls: INFO / PUBLI NEWSLETTER. As long as they know communication of this type, it can only be accessed and only to users who have authorized access and / or who have not previously expressed their refusal to receive them.

To carry out the previous work, TCUIDA can analyze the data obtained, in order to achieve User profiles that can define in greater detail the products that may be of interest.

TCUIDA can request the cancellation of the service by sending an email to the following email address: info@tcuida.info, as well as indicating its refusal to receive them using the unsubscribe / unsubscribe option provided in each of the commercial communications sent.

 

10. EXERCISE OF RIGHTS
 

The user can send a letter to TCUIDA SAN MATEO, C / San Mateo, 24, 03013, Alicante-Spain, or TCUIDA TORREVIEJA C / Antonio Machado 115.1º, 03182, Torrevieja-Alicante or TCUIDA ZENETA Avda. Juan Carlos I, 101 , 30588, Zeneta- Murcia or by email to the address info@tcuida.info, in both cases, with the Reference "Data Protection", attaching a photocopy of your identity document or valid passport, at any time and free of charge, to:

- Revoke the consents granted.

- Obtain confirmation about whether TCUIDA is treating the personal data that the concierge gives the User or not.

- Access your personal data.

- Rectify inaccurate or incomplete data.

- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

- Obtain from TCUIDA the limitation of data processing when the measures provided for in the data protection regulations are complied with.

- Obtain human intervention, a point of view that already helps you make automated decisions by TCUIDA.

- Request the portability of your data.

Likewise, the user is informed that a claim regarding the protection of their personal data is filed at any time with the competent Control Authority.

 

11. SECURITY MEASURES
 

TCUIDA will treat the User's data at all times in a totally confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the effect of the necessary technical and organizational measures that guarantee the security of your data and its alteration, loss, treatment or unauthorized access, account of the state of technology, the nature of the stored data and risks to which they are exposed.

Update: May 24, 2018

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Google Analytics extension
 

With the authorization of the page user, Google uses this information in order to assess user behavior on the web page, generate reports on web activities and offer the user of the page services related to the use of the web and of Internet. The IP address transmitted by your browser within the framework of Google Analytics will not be associated with other Google data. The user can prevent the storage of cookies by configuring the browser so that cookies are not stored. This may be affected by the full functionality of the website. By using this website, the user agrees to the processing of data by Google in the aforementioned manner. http://tools.google.com/dlpage/gaoptout

You can disable the use of Google Analytics data by clicking this link.
A cookie opt-out option will then be activated that blocks the use of your data when visiting this web page.

More information about the terms and conditions of use and privacy policy in the conditions of use of Google Analytics (https://www.google.com/analytics/terms/es.html) or in the general conditions of Google Analytics ( https://www.google.com/analytics/learn/privacy.html). Please note that on this page the Google Analytics code includes the tag "gat._anonymizeIp ();", which ensures the collection of IP addresses anonymously (IP mask).

 
reCAPTCHA

 

The reCAPTCHA service of Google Inc. (Google) to protect the data sent through the forms on our users' pages. This service allows to differentiate the data sent by people from the automated messages and the transmission of the IP address and other data required by Google for the use of the service. ReCAPTCHA. For the purpose, the data is transmitted to Google in order to be used. The IP address is encrypted by Google in the United States of the European Union as well as in the states associated with the European Economic Area. Only in some exceptional cases, IP addresses are transmitted to the Google server in the United States for encryption. On behalf of the owner of this website, Google will use this information to evaluate the use of the service by users. The IP address transmitted by reCAPTCHA has been separated from other Google data. Google's privacy policy is valid for these data. All the details about Google's privacy policy can be read on the page https://policies.google.com/privacy?hl=es (https://www.google.com/intl/de/policies/privacy/ )

By using the reCAPTCHA service, the user consents to the processing of the data about him of which Google has in the form and the objectives hereinafter.